Patient Portal

FollowMyHealth®

At Knox Community Hospital we believe that every patient should have easy, instant access to his or her health information at any time. For the convenience of our patients, KCH now offers one Patient Portal for both provider records and hospital records. These services are available to those with valid e-mail addresses. This opportunity is available through the use of a secure internet portal.

Signing Up

As of January 31, 2018, all patient information related to Knox Community Hospital services and KCH Providers will be uploaded to FollowMyHealth® and accessed via the FollowMyHealth® portal.

  1. To establish an online portal account for yourself, please send an email that includes both your current name and your date of birth to FollowMyHealth@KCH.org.  The invitation link needed to build your portal and connect it to your records at KCH can then be emailed to you.

  2. To create a portal on a tablet or smart-device, please request the invitation link above, then download the free FollowMyHealth App and have it installed on your tablet or smart-device before using the invitation link in the email.  Please do not open the app prior to using your invitation link.

  3. To create a portal to access the records of your child, parent, or spouse, please send an email to FollowMyHealth@KCH.org and include your name and date of birth, the name and date of birth of the person whose portal you want to access, and your relationship to that person.  HIPAA rules regarding the privacy of a person’s Protected Health Information must still be observed and the appropriate consent must be verified before access can be granted.

The username and password you use to create your portal is portable, and will work whether you access your portal from a desktop web browser or a mobile app.

FAQs
What is the FollowMyHealth® portal?

The portal allows you to access your medical information 24 hours a day, seven days a week. The secure websites allow you to view basic lab results, medical records, discharge instructions and more. 

How much does it cost?

The FollowMyHealth® portal is a free service offered by Knox Community Hospital to our patients. 

Is my medical information safe?

Yes. KCH takes great care to ensure that patients’ health information is kept private and secure. Access to information is controlled through a secure invitation process, personal IDs and passwords.

What if I have questions about my account or medical records?

To access the FollowMyHealth® portal after your visit, please contact the KCH Health Information Management department at 740.393.9051.

RelayHealth Hospital Patient Portal

As of January 31, 2018, new patient information will no longer be uploaded by Knox Community Hospital to RelayHealth. While existing patient information can still be accessed via the RelayHealth portal, new information from this date forward can be found by accessing the FollowMyHealth® portal.