Providers

Good-Faith Estimate

Good-Faith Estimate

paying bills
Good-Faith Estimate

At Knox Community Hospital, we believe that our patients deserve an accurate and transparent understanding of the costs associated with their unique care. That is why our Patient Financial Counselors are available to provide a personalized good-faith estimate based on your specific insurance coverage, any financial assistance you may qualify for, and your unique care needs.

You have the right to receive a “Good Faith Estimate” explaining how much your health care will cost

Under the law, health care providers need to give patients who don’t have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
  • If you schedule a health care item or service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after you ask.
  • If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.
  • Make sure to save a copy or picture of your Good Faith Estimate and the bill.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises/consumers, email FederalPPDRQuestions@cms.hhs.gov, or call 1.800.985.3059.

To speak with one of our Patient Financial Counselors and obtain a good-faith estimate of the cost of your unique healthcare services at Knox Community Hospital, please call one of the following numbers: 740.399.3831 / 740.393.9018 / 740.393.9639

Patient Financial Services Representatives
740.251.6400