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Specialty Pharmacy

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Specialty Pharmacy

Specialty Pharmacy

Managing Complex Conditions Requires Specialized Care

Our team is here to help!
740.326.3485 Option 5

Commitment to Excellence

                  ACHC Specialty Pharmacy Accreditation                             The KCH Specialty Pharmacy is accredited by the Accreditation Commission for Health Care (ACHC) for compliance with a comprehensive set of national standards. By choosing a healthcare provider that has achieved ACHC accreditation, you can take comfort in knowing that you will receive the highest quality of care. If you have any concerns about the product or service that you receive from the KCH Specialty Pharmacy, you may contact ACHC directly at 855.937.2242.

 

Our Team is Here to Help
Knox Pharmacy is Expanding its Services to Patients Taking Specialty Medications! 
Our team of medical professionals is committed to giving you the highest quality of service.

Coordinated services make it easy to get care so that you can focus on your health with uninterrupted peace of mind.

URAC Specialty Pharmacy Accredited 2/1/2027
Specialty Pharmacy
02/01/2027

 

Ready to get started?
All you have to do is ask your provider to send us your prescription. We will then complete the prior authorization process and assist with any additional needs.

1. Ask your doctor to send your prescriptions to Knox Community Hospital Specialty Pharmacy.
2. One of our care coordinators will contact you to confirm receipt of your prescription and discuss the next steps of the process. 
3. They will then contact your insurance provider. Once approval is obtained, they will contact you to set up a delivery.
 

PATIENT WELCOME HANDBOOK

Specialty Pharmacy Services
Prepared For Patients, Caregivers, and Their Families

Knox Specialty Pharmacy is a licensed pharmacy and is dedicated to maximizing the quality of life and dignity of the patients and clients we serve. The Knox Specialty Pharmacy staff understands that your medical condition is complex and requires special knowledge when working with your medical provider and insurance company.

We are dedicated to providing you with the best experience possible. The file linked below includes some benefits that you will be receiving while on service with the Knox Specialty Pharmacy.

PATIENT WELCOME HANDBOOK (PDF)
We are committed to giving our patients the highest quality of service and providing you with uninterrupted peace of mind.
FAQS
When can I expect my medication to be delivered?

Medication are normally delivered the day before they are needed. The Knox Specialty Pharmacy Representative will 
provide you with specific information regarding the day and time-frame in which you will receive your delivery.

What if I have a change in insurance during the course of my therapy?

It is the patient’s responsibility to notify providers of any changes in their policy and coverage. Failure to do so may result in non-payment by the insurance company. Please notify Knox Specialty Pharmacy ASAP if there will be a change in your coverage. Please call 740.326.3485 Option 5 for an insurance verification coordinator.

Do I have any financial responsibility for Knox Specialty Pharmacy services?

Financial responsibility is based on the type of insurance coverage you have. Prior to the start of therapy, a Knox Specialty Pharmacy Insurance Verification Coordinator will discuss any potential financial responsibility and payment options with you. If you have any questions regarding financial responsibility, please contact your team Insurance Verification Coordinator.

Can I return my medication and/or supplies?

The return of any medications or supplies for credit or reuse on another patient is prohibited by the state pharmacy board, best practices, safety, and infection control standards.

Specialty Pharmacy Services
Our team is here to help!

Knox Community Hospital
1330 Coshocton Avenue
Mount Vernon OH 43050

p 740.326.3485 Option 5

We are available for questions and support Monday-Friday from 9 am - 5:30 pm.

Urgent Concerns 24/7 Availability

Get fast and easy treatment. We can help.