At KCH, we want you to know we are committed to the health of our community.
To help ensure that you get the care you need, we offer Telehealth appointments to our patients. This virtual platform, Zoom, allows us to connect patients with clinicians in the comfort and safety of home.
Virtual visits have been made easy for everyone. Just follow the simple steps listed below:
Appointment Using Your Computer
- First, call your provider's clinic for approval for a Telehealth visit. A staff member will schedule your appointment based on availability.
**IMPORTANT NOTE: You must have access to an audio and video-enabled desktop or laptop computer (or a cellphone) to join a Telehealth appointment. Internet access or a hotspot is also required.
- You will receive an email from your therapist with a web link, meeting ID, and passcode
- Click on the web link, which will take you to Zoom
- Select “Run”. If it does not download, select “Download Here”. You will be given an option to “start/join from your browser”
- Enter the password from the email
- Select “Join audio by computer”
- Select “Start video” on the bottom left side of your screen
Appointment Using Your Android/iPhone/iPad
- Open the App Store or Google Play and search Zoom Cloud Meetings
- Tap on 'GET' to download the app
- Once it has been downloaded, open the app and follow the prompts for setup
- You will need to provide an email address
- You will receive an email from your therapist with a web link, meeting ID, and password
- Click on the web link, which will take you to Zoom
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent. This information will be shared with any third parties.
By providing a telephone number and submitting an online form, you consent to be contacted by SMS text message. Message and data rates may apply. Reply STOP to opt out of further messaging.