General Information

You Are Important!

We regard you, the patient, as the most important member of the healthcare team. Respecting your individuality and dignity is foremost on our list of priorities. We also recognize and respect your rights. By doing so, better patient care and greater satisfaction will result.

Our Patient Advocate

The patient advocate serves as a patient advocate, working with patients, our hospital administration and staff on behalf of patients and their families. They are able to share information and address any concerns with the utmost respect and confidentiality. If you have any concerns about your visit at Knox Community Hospital, please contact our patient advocate at 393.9890. Normal office hours are Monday through Friday from 8 am — 4:30 pm; after hours, please leave a message, and your call will be returned as soon as possible. The Patient Advocate is located on the 5th floor, room 504.

If you have safety or quality of care concerns at Knox Community Hospital that have not been addressed by the hospital, please contact the Joint Commission on Accreditation of Healthcare Facilities via their website (www.jcaho.org) or by calling 630.792.5000.

Any employee may contact the Joint Commission without fear of disciplinary action taken by the hospital.

Baby Changing Stations

Koala Cub changing stations are located in both our men’s and women’s restrooms in the front lobby and in the Emergency waiting area.

Cafeteria

Our Cafeteria is located on the first floor past the front lobby and is open as follows:

Breakfast WEEKDAYS | 6:30 am - 9:30 am 
Weekends/Holidays | Lunch 11 am - 3 pm 
Lunch WEEKDAYS | 11 am – 2 pm 
Dinner WEEKDAYS | 5 pm – 6:30 pm 

Free coffee is available to all employees and visitors by visiting our cafeteria.

There are also vending machines providing coffee, soft drinks, newspapers, and snacks are adjacent to our cafeteria and in our Emergency waiting area (coffee and soft drinks only).

Chapel/Family Room

You may visit our Chapel, located on the 1st floor, at any time. It is an excellent place to meet with family and friends in total privacy. Physicians may also use this room to meet with patients’ family members.

Gift Shop

Our Gift Shop, operated by the Knox Community Hospital Auxiliary, is located near the Coshocton Road entrance. Small gifts, flowers, magazines, and cards are available.

Parking

Designated parking areas are reserved for the handicapped, volunteers, clergy, and physicians. Please respect these areas to assure that these groups have easy access to the hospital.

Restrooms

Restrooms are located near the nurses’ station on each floor, in the front lobby next to the Gift Shop, in our Emergency waiting area, and in the Central Registration area.

Smoking

Knox Community Hospital is a tobacco-free campus. Tobacco use is prohibited on KCH campus and affiliated properties.

Wireless Service Available

When waiting for a loved one who is undergoing a procedure, or visiting friends or family in the hospital, you can use your laptop to access the internet. Wireless service is available in the cafeteria, registration areas, emergency waiting room and patient rooms.