Billing Information


Many insurance companies now require you and/or your physician to obtain pre-certification. Patients who lack pre-certification will be admitted; however, they will be held directly responsible for all medical expenses incurred during their hospitalization. If you believe your insurance requires pre-certification, please be sure the necessary contacts are made before your scheduled admission.

Our Pre-Certification Department staff members will call insurance companies for all observation patients and admitted patients to verify eligibility and benefits within 24 hours of the patients’ arrival. Our nurses are also careful to meet all insurance requirements for pre-certification as well as continued stay reviews. For pre-certification notifications or questions about pre-certification, please call 740.393.9626.

About Your Bill

Your bill will include two basic types of charges—routine daily charges for nursing care, meals and housekeeping, and medical charges for other services.

Any fees for services including the Emergency Department physician, pathologist or Knox Community Hospital Department of Primary or Specialty Care will be billed separately. Your doctors’ fees will not be included in your bill from Knox Community Hospital.

Financial Arrangements

Arrangements to pay for your hospital stay should be made before, or at the time of, your admission.

If you anticipate that you will have difficulty paying your bill, please contact our Business Office at 740-326-3368, 740-326-3378, 740.393.9639 or 740.399.3831  as soon as possible.

One of our financial counselors will help you choose a financial plan that will best suit your situation. If you believe you might qualify for charity assistance, please notify the Business Office immediately.