Call Center Representative, FT

Responsible for receiving calls and assisting caller with scheduling or routing their call to the proper department as needed. This includes, but is not limited to, scheduling appointments for new and established patients, acting as a liaison for the patients and Knox Community Hospital, informing patients of any necessary paperwork, answering patient questions within scope of practice, forwarding calls as needed, and other duties as assigned by director.

Requirements Include: 
  • High School diploma or equivalent required
  • PRevious call center, customer service and/or related clinical environmen experience preferred
Job Specifics
Department: 
Department of Primary & Specialty Care
Status: 
Shift: 
8:00 am - 5:00 pm
Average Weekly Hours: 
40
Contact: 
Employment Specialists
Phone Number: 
740.393.9822
E-Mail Address: 
careers@knoxcommhosp.org
Posting Date: 
Friday, March 15, 2019