Outpatient or Admission Services

Patient Access / Outpatient or Admission Services

When You Arrive...

Our designated customer parking for outpatient and admission services is located in the front of our facility. When entering the front door, continue straight down the hall to Central Registration.

Sign in at the semi-circular desk and we will serve you as soon as possible. Our policy is to serve customers on a first-come, first-serve basis. However, the physical and psychological needs of each patient will be evaluated and our process will be modified appropriately to adjust to those needs. We appreciate your patience during high volume times.

When coming for outpatient testing you must bring your doctor’s written order for treatment. To eliminate potential delay in service, please review it for accuracy prior to arrival. The Federal Government states that a complete physician’s order must include the following elements:

  • Patient's Full Name
  • One additional identifier (i.e., date of birth or social security number)
  • Service Ordered
  • Diagnosis or Signs and Symptoms
  • Physician Signature
  • Date of Order

Medicare requires us to verify medical necessity for certain outpatient testing. If your testing does not meet Medicare’s guidelines, you will be asked to sign an Advanced Beneficiary Notice stating that you will be financially responsible for the service.

Switchboard

All calls into the hospital are answered on a first-come, first-serve basis. Your call will be received by a professional operator 24 hours a day, 7 days a week. To protect the privacy of all customers, we are unable to page patients or family members at any time.

Insurance

It is important that you bring all insurance cards and proper identification with you in order to promptly complete the registration process. It is your responsibility to obtain any pre-admission or pre-testing authorizations that may be required by your insurance company. To expedite account resolution, we will be happy to collect any and all deductibles, coinsurance, and non-covered charges at the time of registration.

What to Bring

If you have an advance directive and/or living will, please bring a copy with you for your hospital records. We ask that you bring a minimum of personal belongings with you. Please leave any valuables at home. The hospital is not responsible for loss or damage to personal property. Please bring a current list of medications with you including the name of the medication, dosage, and prescribed instructions for taking your medication.

If you are being admitted to the hospital and will be staying overnight, it is suggested that you bring a robe, slippers, sleepwear, toilet articles, and any personal items for your comfort. When coming for outpatient testing you must bring your doctor’s written order for treatment. Please review it for accuracy prior to arrival.

Instructions

If you are coming to the hospital for outpatient tests or surgery, be sure to follow any instructions given to you by your physician, i.e., no eating or drinking after midnight before the day of the procedure. If you are having a surgical procedure, you must arrange for a ride home. The hospital does not release patients to leave alone after surgery.

When You Arrive for Emergency Services

Our designated customer parking for emergency services is located at the rear of our facility. Check in at the registration desk and a staff member will initiate your service. Our policy is to serve customers on a first-come, first-serve basis. However, the physical and psychological needs of each patient will be evaluated and our process will be modified appropriately to adjust to those needs. We appreciate your patience during high volume times.

Main Care or Service Page: 
Patient Access
Sub-Care Page A